Descriptions of Features

• Domain Registration
• Unlimited updates via your own FTP account
• MB of data transfer per month
• T3 OC3 fiber optic connection to the Internet
• Redundant connections on diverse backbones
• Unlimited mail forwarding to a default address
• POP3 Accounts
• Auto email responders
• Custom CGI script support via your own cgi-bin directory
• Detailed web usage statistics & access to raw log files
• Account "Control Panel" accessed via WWW
• SQL data base*
• Secure server*

General Info

• What is Virtual Web Hosting?
• Can I have my own domain name?
• Will I be able to access my domain name with or without the WWW?
• Do you offer dial-up internet access?
• Do you offer web page design services?
• Can I upgrade from one plan to another?
• Can I check domain name availability?
• Does netImpact handle domain registration?
• Can I transfer existing domain to netImpact?
• How long does it take before my domain name is active?
• What is the InterNIC fee for domain registration?
• Is 1000MB/month of data transfer enough to support my web site?
• How do I transfer files to my web site?
• Will I have unlimited access to update my pages?
• Can multiple domains point to the same HTML files?
• Can I use my account for commercial purposes?
• Can I resell space within my own account?
• Do you accept international orders?
• How long has netImpact been in business?
• What contract and payment terms are available?
• Do you offer technical support?
• How long does it take to set up a new account?
• How do I place an order?

Quick Start

• When will my domain be active? (propagation)
• How do I access my account Control Panel?
• How do I update web pages?
• What file names are acceptable?
• How do I get my home page to load automatically?
• How do I transfer files to the web server?
• What FTP host name do I use to access my web site(s)?
• What are the various folders that appear upon connection to my web site?
• How do I create sub-directories within my website?
• What is the function of the "cgi-local" directory?
• How do I simulate sub-websites?
• How do I register with search engines?
• How do I monitor web usage statistics?

Technical Aspects

• How do I implement custom scripts?
• How do I set different permissions for files and directories?
• How do I set mail forwarding options?
• How do I set up and access POP mailboxes?
• How do I set up email forms?
• How do I create an imagemap?
• How do I set up autoresponders?
• How do I implement secure transactions?
• How do I implement server side includes?

Administrative

• What should I do if denied access via FTP or to "stats"?
• How long does it take InterNIC to register a domain name?
• Whom shall I contact regarding InterNIC billing?
• What is your accepted uses and content policy?
• How do I upgrade from one plan to another?
• How do I change billing frequency and mode of payment?
• How do I update account contact information?
• Can I change my password?
• Can I change a domain name?